Last updated: July 23, 2026

100Vaping (“100Vaping,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use and disclose it, the choices available to you, and the measures we take to protect it when you visit https://100vaping.com/ (the “Website”), place an order, create an account, subscribe to communications, or contact our support team.

By using the Website, you acknowledge the practices described in this Policy. If you do not agree with this Policy, please do not use the Website or provide personal information to us.

1. Who This Policy Applies To

This Policy applies to visitors, registered customers, purchasers, and other people who communicate with 100Vaping. Our Website and products are intended only for adults who meet the minimum legal age for purchasing vaping products in their location. They are not intended for children or minors.

2. Information We Collect

2.1 Information You Provide

Depending on how you interact with us, you may provide:

  • Contact information, such as your name, email address, telephone number, and WhatsApp number;
  • Account information, including your username, password, and saved preferences;
  • Billing and delivery information, including addresses and recipient details;
  • Order information, such as products, quantities, order history, returns, and support requests;
  • Age or identity-verification information where required by law, our payment partners, or delivery providers;
  • Communications you send to us, including emails, WhatsApp messages, reviews, survey responses, photographs, and videos relating to an order or product issue; and
  • Marketing preferences and any other information you choose to provide.

2.2 Payment Information

Payments may be handled by third-party payment providers. We generally receive transaction details such as payment status, amount, currency, and a transaction reference. We do not intentionally store complete payment-card numbers or card security codes on our own systems.

2.3 Information Collected Automatically

When you use the Website, we and our service providers may automatically collect:

  • IP address, browser type, device type, operating system, language, and approximate location;
  • Pages viewed, links clicked, referring pages, access times, session duration, and shopping-cart activity;
  • Cookie identifiers, advertising identifiers, and similar technical data; and
  • Security, fraud-prevention, and diagnostic information.

2.4 Information From Other Sources

We may receive information from payment processors, fraud-prevention and age-verification providers, delivery companies, analytics providers, advertising partners, social media platforms, and publicly available sources, as permitted by law.

3. How We Use Personal Information

We may use personal information to:

  • Operate the Website and provide requested products and services;
  • Create and manage customer accounts, carts, wish lists, and preferences;
  • Process payments, confirm orders, arrange delivery, provide tracking, and handle returns or refunds;
  • Verify age, identity, eligibility, delivery details, and compliance with applicable laws;
  • Respond to inquiries and provide customer support by email, phone, or WhatsApp;
  • Send service messages, including order confirmations, security alerts, and policy updates;
  • Send marketing communications where you have consented or where otherwise permitted by law;
  • Personalize content, measure Website performance, analyze trends, and improve our products and services;
  • Detect, investigate, and prevent fraud, abuse, prohibited transactions, security incidents, and violations of our terms;
  • Establish, exercise, or defend legal claims and resolve disputes; and
  • Comply with legal, tax, accounting, customs, product-safety, and regulatory obligations.

4. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information as necessary to perform a contract with you, comply with legal obligations, pursue legitimate business interests that are not overridden by your rights, or act with your consent. You may withdraw consent at any time, although withdrawal does not affect processing already completed lawfully.

5. Cookies and Similar Technologies

We use cookies, pixels, local storage, and similar technologies to keep the Website functioning, remember preferences, understand Website use, prevent fraud, and measure or personalize advertising.

  • Strictly necessary cookies support functions such as account login, security, shopping carts, and checkout.
  • Functional cookies remember settings such as language, currency, and region.
  • Analytics cookies help us understand traffic and improve performance.
  • Advertising cookies may be used to measure campaigns or show more relevant advertising, where permitted.

You can manage cookies through the Website’s consent tool, where available, or through your browser settings. Blocking some cookies may affect Website functionality. Browser “Do Not Track” signals are not interpreted consistently across the industry; we respond to legally recognized opt-out signals where required.

6. How We Disclose Information

We may disclose relevant information to:

  • Payment, banking, fraud-prevention, and age-verification providers;
  • Warehouses, fulfillment partners, carriers, customs agents, and delivery providers;
  • Website hosting, cloud storage, security, customer-support, email, analytics, and advertising providers;
  • Professional advisers, including accountants, auditors, insurers, and legal advisers;
  • Authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, and the integrity of our services; and
  • A buyer, investor, successor, or adviser in connection with a merger, financing, reorganization, sale of assets, or similar business transaction.

We do not sell personal information for money. Some advertising or analytics disclosures may be treated as a “sale,” “sharing,” or targeted advertising under certain privacy laws. Where such laws apply, you may have the right to opt out.

7. International Data Transfers

100Vaping serves customers across multiple regions. Your information may be transferred to, stored in, or processed in countries other than the country where you live. Data-protection laws in those countries may differ. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other lawful transfer mechanisms.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, maintaining business and tax records, meeting legal requirements, preventing fraud, resolving disputes, and enforcing agreements. Retention periods depend on the type of information, the nature of our relationship, and applicable law. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely isolate it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including access controls, secure transmission where appropriate, monitoring, and restricted access. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security. Please use a unique password and notify us promptly if you suspect unauthorized account activity.

10. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a portable copy of your personal information; to restrict or object to processing; to withdraw consent; to opt out of targeted advertising or certain disclosures; and to appeal a decision concerning a privacy request.

To submit a request, email support@100vaping.com. We may need to verify your identity before completing the request. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising an applicable privacy right. You may also have the right to complain to your local data-protection authority.

11. Marketing Choices

You may unsubscribe from promotional emails using the link in the message or by contacting us. You may stop promotional WhatsApp or text messages by replying “STOP” where supported or asking our support team to remove you. Even after opting out of marketing, you may still receive non-promotional messages concerning your account, orders, security, or legal notices.

12. Children’s and Minors’ Privacy

The Website is not directed to children or minors, and we do not knowingly collect personal information from anyone below the minimum legal age to purchase vaping products in their jurisdiction. If you believe a minor has provided personal information to us, please contact us so that we can investigate and delete it where required.

13. Third-Party Websites

The Website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices.

14. Changes to This Policy

We may update this Policy when our practices, technologies, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated by an additional notice where required.

15. Contact Us

For privacy questions or requests, contact:

100Vaping Customer Support
Website: https://100vaping.com/
Email: support@100vaping.com
Phone / WhatsApp: +86 176 0219 0264